Know the law behind wallet access
Our Legal position starts with jurisdiction: access depends on local law, and we do not ask you to continue where local rules do not permit the service. Before account access, we may check your phone details and request information needed to match a wallet or bank
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transfer to your account. That can include DANA, OVO, GoPay, QRIS, a virtual account or bank transfer through BCA, BRI, Mandiri or BNI. We use these checks to reduce payment errors and protect account ownership, not to change the terms after you have started. If a
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rule affects your access, wallet status or withdrawal request, our support route can explain which account step is pending. Keep your login details private and read the current policy text before opening an account. Indonesian access remains available only where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.